Introduction

Zee Entertainment Enterprises Limited (“ZEEL”, "we", "us", “our” and "Company") is committed to protecting the privacy of personal data of the participants ("you", "your", "user", "subscriber", “customer”, “participant”) in our viewers engagement activities including contests, campaigns, auditions among others (“Activities”). The Company reserves the right to conduct these Activities through any medium of its choosing, including but not limited to on-air broadcasts, on-ground events, digital platforms/over-the-top, third-party websites etc. By participating, you acknowledge these various mediums as determined by the Company.

The Activities organized by ZEEL (unless otherwise stated) is applicable to Indian Citizen only aged 18 years and above.

This Privacy Notice ("Privacy Notice/Notice") governs the use of Personal Information/Data shared (as defined below) with or collected by Company from the participants of Activities in India as conducted by ZEEL and the channels owned and operating under ZEEL. The Company is the “Data Fiduciary” for the personal data discussed in this Privacy Notice. This Privacy Notice explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Activities.

For the purposes of this Privacy Notice references have been made to applicable laws governing data protection in India.

All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms and Conditions and should be read in conjunction and together with the Terms and Conditions.

Objective & Scope

This Notice applies to Participants of the Activities.

  • A “Participant” refers to an individual who is an interested viewer/person participating in the Activities and has willingly submitted their Personal Data to the Company.

This Notice applies to Personal Data/Information of the Participants that we collect to provide you with certain products and services, including the opportunity to participate in the Activities (collectively, “Services”). This Notice does not apply to anonymized, de-identified or aggregate information if it is not Personal Information.

  • Personal Data (Personally Identifiable Information-PII): In line with applicable privacy regulations in India, the Company has classified all information relating to an identified or identifiable natural person which by itself or when clubbed with other information available can be used to identify a natural person or is associated with a consumer/viewer/participant. The Company as a part of its business operations routinely handles various categories of personal data of its users/visitors/participants. Such information is processed on a regular basis either directly by the Company or through third parties authorised by the Company.

User Consent

By participating in these Activities, you agree to provide consent to our collection, use and sharing of your Personal Data as described in this Privacy Notice.

Consent and Legal Basis

By visiting any website or by participating in the Activities, you consent to collection and processing of your personal data as outlined in this Privacy Notice. This data processing is essential to fulfil the purpose of the Activities. If you have not indicated that you do not consent to the use, we will assume that you consent to us processing the data for these purposes. This may include using your contact information to notify you about Activities outcomes or reach out to you for follow ups, feedback surveys and further information. We may also reach out to you for marketing and promotion of any services/products offered/operated/managed by the Company.

Information collected from you

Information you provide directly:

When you participate in any Activity, or when you fill out the contact us form, or enter a contract with us for certain services, access, or features, we may ask you to provide any/all of the following personal data as and when required for the specific Activity:

  1. Name
  2. Contact Numbers
  3. Email ID
  4. Location
  5. Address
  6. Age
  7. Date of Birth
  8. Gender
  9. Government Identifiers (such as masked and attested Aadhar card/Driving License/PAN card/Voters ID/passport, etc)
  10. Audition Videos/Audios
  11. Selfies/Photographs
  12. Any other data as necessary for the purpose of Activity.

You agree to provide complete and correct information with respect to the above and such other information as may be required by the Company. You further agree to provide only such information which belongs to you and that does not infringe any third part rights, including, without limitation any third-party privacy rights.

How We Utilize Information collected from You

  • General: The Company may employ the information gathered to provide a Service, fulfil a requested service, or feature, and provide recommendations from your use of our Services in addition to contacting you for the purposes of the Activities, contingent upon your prior consent or permissive regulations.
  • Activity Administration: Your information may be utilized by the Company to manage the Activity, record entries and verify eligibility.
  • Safety & Fraud Prevention: Your data may be used for fraud prevention purposes, including but not limited to monitoring transactions, detecting suspicious activities, and ensuring services remain secure and protected.
  • Legal Compliance: Data may be used to ensure compliance with legal requirements/ regulations (such as tax laws) in relation to Activities participation or other legal obligations.
  • Promotional and Marketing Initiatives: Your data may be used for the purposes of, but not limited, to promotional or marketing initiatives by the Company and ZEEL family of companies as outlined in the Notice for any service/product offered operated/managed/licensed by ZEEL.

Disclosure to Third Parties

We do not share your information with any other third parties, unless expressly provided herein below

  • We may share your Personal Data with our affiliates, subsidiaries, parent company, group and/or related companies for business, operational, analytical, and marketing purposes, subject to compliance with applicable data protection laws. Each entity will act as an independent data controller with respect to the personal data it processes.
  • In the event of any requirement by court order, government, or quasi-government agency to disclose your Personal Data, we will disclose information as may be legally required. We may also disclose your Personal Data if we, in good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
  • We may share your personal data with authorised third parties where necessary for the effective management, promotion and execution of Activities All third parties are expected to handle your personal data responsibly and in compliance with relevant privacy laws and our contractual safeguards.

In the event Company is merged with or acquired by another company, you acknowledge that we and our affiliates may share your Personal Data, wholly or in part, with another business entity.

Data Retention and Erasure

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it is obtained, including to satisfy any legal, regulatory, contractual, or reporting requirements. Once the data is no longer required for these purposes, it will be securely deleted/ anonymized in accordance with our data retention and deletion policies.

Children's Privacy

Our services are intentionally not designed for or directed at persons less than 18 years of age. Company does not knowingly permit any person who is under 18 years of age to register with the services or to provide any other personally identifying information. If Company becomes aware that any PII of persons less than 18 years of age has been collected by the Company without verified parental consent, then Company will take the appropriate steps to delete any such information and notify the parent. Should a parent or guardian have reasons to believe that a minor has provided company with Personal Data without their prior consent, please contact our customer support team to ensure that the Personal Data of the child is removed from the database of the Company.

Security and Compliance

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.

We design our systems with your security and privacy in mind.

  • We work to protect the security of your Personal Data during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose Personal Data to you.

The security of your information is important to us. We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. We use measures like encryption and hashing to help protect Personal Data when in transmission and in storage.

Changes to this Privacy Notice

The Company may periodically update this Privacy Notice to reflect any changes in the processing of your Personal Data. Where material changes are made to this Privacy Notice, we will post a prominent Notice on our Website indicating that we have updated the Privacy Notice and will indicate at the top of the Privacy Notice when it was last updated. You are requested to check our website periodically for such updates. If you access our Services after a Notice of change has been published on our page, you hereby provide us your consent to the changed terms.

Dispute Resolution

The Company welcomes your comments regarding this Privacy Notice. If you believe that we have not adhered to this Privacy Notice, you may convey the same to us by contacting us in the manner mentioned below. In your email, please describe in as much detail as possible ways in which you believe the Privacy Notice has not been complied with. In addition to the foregoing, any disputes arising under this Privacy Notice shall be governed by the laws/provisions of India with exclusive jurisdiction of the Mumbai courts.

Address for receiving Notices

ZEE Entertainment Enterprises Limited,

8th Floor, A Wing, Marathon Futurex,

N M Joshi Marg, Lower Parel,

Mumbai – 400013

Email: dpo@zee.com

Privacy Notice Last Updated - 10/09/2025